Terms of service

What KidLoop is

KidLoop is a marketplace for children's clothes, toys, books and kids' gear, for ages 0–14, currently focused on Belgium. Every listing accepts one or more of three rails, chosen by the seller: sale for euros, direct swap with an optional euro top-up, or donation for free.

What we never allow

Some things are never allowed on KidLoop, regardless of what a seller wants to list:

• Car seats or any other child restraint system, in any condition
• Anything our safety check flags as recalled
• Photos of children — a listing photo must show only the item
• Anything that isn't a real, accurately described children's item

Who can hold an account

You must be at least 18 and able to enter into a contract under Belgian law. Accounts are for parents and guardians acting for their family, not for children. You create an account with an email address and a password, and you confirm the address by following the link we email you before you can sign in. One thing to know honestly: we have not yet connected an email sending provider, so on our current deployment that confirmation email cannot actually reach you and sign-up will tell you so rather than pretend. Until that provider is connected, KidLoop is not open for real families to register.

Listing an item

You're responsible for describing your item accurately — condition, size, brand, and any defect that matters. Every new listing runs through an automated check against recall data before it can go live. As of this draft, that check is a simplified, in-development version of a real EU Safety Gate lookup, not yet a certified integration with the official register: treat a ‘no recall found’ result as a helpful signal, not a guarantee. A listing we later find is recalled gets taken down.

Buying for euros

Buying a listed item costs the listed price, plus a buyer protection fee of 5% of that price plus €0.70, plus a shipping charge if you choose shipping over local pickup. Payment is intended to be held until you confirm receipt, or until 48 hours pass after delivery, whichever comes first, and released to the seller only then. As of this draft, our production payment integration is still being connected: no card details are collected through KidLoop today, and no real charge, hold or transfer happens outside test conditions.

Direct swaps

You can propose swapping one or more of your items for someone else's, with an optional euro top-up if the items aren't equal in value. Delivery is either a free local meet-up or tracked shipping. Shipping costs €0.95 per party, taken from any top-up, and is waived if the total €1.90 fee would be more than 15% of the value being exchanged. Each side confirms receipt separately; any top-up held in escrow is released once both confirmations are in, or after 48 hours, whichever is later.

Donations

Listing something as a donation means giving it away for free. Whoever claims it owes you nothing, and we don't create a payment record for that exchange.

Delivery

Local pickup means you and the other party agree on a place and time yourselves — KidLoop is not present and does not verify the handover. Tracked shipping is meant to run through a real carrier with a purchased label and a live tracking code; as of this draft, that integration is not live — do not treat a tracking code shown in the product today as proof that a parcel has actually been booked with a carrier.

Reviews and disputes

After a completed sale or swap, both sides can leave a rating for each other. If something's wrong with a paid transaction, report it within 48 hours of delivery, before funds are released; we'll look at the shipment and message history to decide what happens to any held funds.

The honest limits of this draft

This is the most obviously unfinished part of this document. A real terms of service needs a lawyer to set out liability limits and dispute resolution in a way that will actually hold up, and that review has not happened. Until it does, this document is a description of how KidLoop is meant to work, not an enforceable contract.

Governing law

We intend for these terms to be governed by Belgian law, with Belgian courts having jurisdiction, once this document is finalised. That intention is not a substitute for the legal review still pending.